Touchstone Training Academy

We specialise in providing high quality training courses.Working together to build a better future for generations to come.  Our training programs equip individuals to suceed  by providing skills and customer service training, skills upgrades and bridge training to move participants into entry level jobs and build their careers.

Be part of the change needed in future.

Professional E-learning for Hospitality Staff

Savvy, well trained and mentally ready individuals. Our online hospitality courses will provide your staff with a complete learning package and prepare them to work successfully.


We aim to make your investment in training work by ensuring your company style, standards and individual needs are central to any training. Our aim is to build long term relationships with our clients based on mutual trust and whether you choose a one off course, a longer term development plan or a training package we will ensure you are supported throughout. 

Training Programs

With the objective to get individuals employment ready. Touchstone Training Academy offers a variety of training programs that offer individuals the right tools to succeed by providing skills, customer service training, skills upgrades and “bridge training: to move individuals into entry level jobs then careers.
Housekeeping
Front Desk Training
Caregiver Training

Online Courses

With the use of intentionally designed online courses. We offer a suite of online Hospitality courses. Delivered through the use of engaging micro-learning videos.

Online Courses

Corona Virus Course

From R 180.00/learner

How the virus is spread
Personal hygiene to prevent spread
How to keep yourself safe at work
Cleaning protocols to reduce infections
Guest relations, how to respond to guests in a positive way with regards to corona-virus
Your responsibility to prevent infection

Professional Food Service Course

From R 800.00/learner

General Preparation
Laying Tables
Folding Napkins
Boxing Tables
Handling Glassware
Menu Knowledge
Presenting menus & taking Orders
Using Positive Selling Skills When Taking Food orders
Restaurant Service
Buffet Service
Silver Service

Food Safety Level 2 Course

From R 450.00/learner

Being a Food Handler
Microbiological Hazards
Food Poisoning
Physical and Chemical Hazards
Allergens
Receiving and Storing Food
Preparing and Serving Food Safely
Personal Hygiene
Cleaning and Pest Awareness
Premises and HACCP
Final assessment


Professional Housekeeping
From R 700.00/learner

All About Housekeeping
All About Cleaning
All About Clinical Cleaning for Housekeeping
All About Cleaning Bathrooms
All About making beds
All About Presentation

Clinical Cleaning in Housekeeping
From R 299.99/learner
To achieve the objective this module will look at these topics:
Why clinical cleaning? and here we will define different germs and the chain of infection.
The cleaning products used in clinical cleaning.
Disinfection processes.
Techniques to reduce cross contamination.
Giving Great Customer Service
From R 450.00/learner
Creating a Positive Environment
Understanding Different Behaviours
Understanding Customer Needs
Being Disability & Cultural Aware
Handling Problems Positively


Professional Bar Service
From R 450.00/learner
Preparing & Closing the Bar
Handling Glassware in the Bar
Prepare & Serve Drinks
Serve Beers

Carergiver Training
From R 580.00/learner
Care Plan Notes for Documenting Client Activities
Communication Skills
Personal Care, Bathing, and Toileting
Assistance with Ambulation, Exercise, Transfers, Fall Prevention including Adaptive Equipment
Basic Hygiene and Basic Infection Control
Maintaining a Clean, Safe and Healthy Environment
Basic Personal and Environmental Safety Precautions
Emergency Procedures, Including Basic First Aid and Client’s Emergency 

Accredited

Our credit bearing courses are offered in partnership with Direction Hospitality Training 

Certificated

Upon completion you get a professional certificate

Learner support

Learner support is available via email.