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Hospitality and conference training. Our aim is to train individuals that are passionate about their workplaces and jobs. Staff that understand their roles and are ready for the industry. Our methodology is simple we train individuals who want to learn an industry recognized skill, We train for contract sites and we train on behalf of companies.
With the objective to get
individuals employment ready. Touchstone Training Academy offers a variety of training
programs that offer individuals the right tools to succeed by providing skills,
customer service training, skills upgrades and “bridge training: to move
individuals into entry level jobs then careers.
Housekeeping training
Barista Training
A Complete Introduction to Power BI Desktop
Inventory and Stores Management
Advanced Data Science with Excel
How the virus is spread
Personal hygiene to prevent spread
How to keep yourself safe at work
Cleaning protocols to reduce infections
Guest relations, how to respond to guests in a positive way with regards to corona-virus
Your responsibility to prevent infection
Professional Food Service Course
From R 800.00/learner
General Preparation
Laying Tables
Folding Napkins
Boxing Tables
Handling Glassware
Menu Knowledge
Presenting menus & taking Orders
Using Positive Selling Skills When Taking Food orders
Restaurant Service
Buffet Service
Silver Service
Being a Food Handler
Microbiological Hazards
Food Poisoning
Physical and Chemical Hazards
Allergens
Receiving and Storing Food
Preparing and Serving Food Safely
Personal Hygiene
Cleaning and Pest Awareness
Premises and HACCP
Final assessment
All About Housekeeping
All About Cleaning
All About Clinical Cleaning for Housekeeping
All About Cleaning Bathrooms
All About making beds
All About Presentation
To achieve the objective this module will look at these topics:
Why clinical cleaning? and here we will define different germs and the chain of infection.
The cleaning products used in clinical cleaning.
Disinfection processes.
Techniques to reduce cross contamination.
Creating a Positive Environment
Understanding Different Behaviours
Understanding Customer Needs
Being Disability & Cultural Aware
Handling Problems Positively
Preparing & Closing the Bar
Handling Glassware in the Bar
Prepare & Serve Drinks
Serve Beers
Care Plan Notes for Documenting Client Activities
Communication Skills
Personal Care, Bathing, and Toileting
Assistance with Ambulation, Exercise, Transfers, Fall Prevention including Adaptive Equipment
Basic Hygiene and Basic Infection Control
Maintaining a
Clean, Safe and Healthy Environment
Our credit bearing courses are offered in partnership with Direction Hospitality Training
Upon completion you get a professional certificate
Learner support is available via email.
50 Gie Road, Parklands, Cape Town
South Africa
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